Twistish policies
Privacy Policy
Last updated: June 23, 2026
Who we are
Twistish is a handmade accessories brand offering keychains, bag charms, phone charms, wristlets, and custom accessories.
Contact us at hi@twistish.in or +91 85006 00224.
Information we collect
When you contact us or place an order, we may collect your name, phone number, email address, delivery details, order preferences, custom design details, payment confirmation, and conversation history needed to complete your order.
How we use your information
We use your information to reply to enquiries, confirm orders, prepare custom designs, share order updates, arrange delivery, provide customer support, and improve our products and service.
WhatsApp communication
By messaging Twistish on WhatsApp or sharing your phone number with us, you agree to receive replies, order updates, and support messages from Twistish. You can opt out anytime by replying STOP or asking us to stop messaging you.
Sharing information
We do not sell your personal information. We may share limited order or delivery details with service providers only when needed to process payments, pack orders, ship products, or provide customer support.
Data security
We take reasonable care to protect customer information and only keep it for as long as needed for orders, support, accounting, or legal requirements.
Your choices
You can ask us to update, correct, or delete your information where legally possible. You can also opt out of WhatsApp messages anytime by replying STOP.
Policy updates
We may update this Privacy Policy when our business, services, or legal requirements change. The latest version will be available on this page.